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Leicestershire LINk - Useful Information

Useful Information

Health and Social Care useful contacts and support

Leicestershire County Council (LCC) – the council provides information, advice, care and support, and has a duty to protect people from harm, neglect and abuse.

Leicestershire Partnership NHS Trust (LPT) - provides high quality integrated mental health, learning disability and community health services.

Leicestershire County and Rutland Primary Care Trust (PCT) -works with local authorities and other agencies that provide health and social care locally to make sure that local community's needs are being met.

University Hospitals of Leicester (UHL) - one of the biggest and busiest NHS trusts in the country, incorporating the Leicester General, Glenfield and Royal Infirmary hospitals.

East Midlands Ambulance Service (EMAS) - provides emergency 999, urgent care and patient transport services for the 4.8 million people within Derbyshire, Leicestershire, Rutland, Lincolnshire (including North and North East Lincolnshire), Northamptonshire and Nottinghamshire.

Care Quality Commission (CQC) – free, independent reports on the quality of your local homes and care services.

Department of Health (DH) – the government department responsible for public health issues.

Local Patient Participation Group (PPG) - a group of volunteer patients, the practice manager and one or more of the GPs from the practice who meet on a regular basis to discuss the services on offer, and how improvements can be made for the benefit of patients and the practice.

Find Services

NHS Choices - information from the NHS on conditions, treatments, local services and healthy living.

NHS Direct - online help and support whenever you need health advice and information.

Infolinx – local health information and self help groups.

Complaints and Support

PALS Online - provides a range of information to the public, healthcare and other professionals about the NHS's Patient Advice and Liaison Services.

Patient Opinion - an independent website where you can share your experiences of UK health services, good or bad.

Independent Complaints Advocacy Services (ICAS) - ICAS is a free and confidential service that is independent of the NHS and tailored to individual needs.

Monitor - authorises and regulates NHS foundation trusts and supports their development, ensuring they are well-governed and financially robust.